FAQs

» How can I book a tour to UAE? Is there a list of yours I can choose from?
» What if I do not like any of the tours listed on the site? Can Universal tailor-make a tour for me?
» Is the company really reliable? What is the profile of the company?
» Is the information provided by Universal reliable?
» Will the information provided by me to Universal remain confidential?
» Can I book only the accommodation since I am coming on business?
» Where can I apply for an UAE Visa?
» What is the currency used in UAE?
» Do you include Travel Insurance?
» Are credit cards accepted in UAE?

» How can I book a tour to UAE? Is there a list of yours I can choose from?
ANS: First we recommend that you go through our website which include various tours that we have been selling very successfully since a very long time. The tours are listed under different categories like City Tours, Safaries, Special Interest tours etc. and you can buy them on as it is basis. If however you feel that these tours need to be fine-tuned to coincide with your flight schedule, and if you need to add or reduce a night in any city, then you must send us your request and our travel experts will get back to you shortly with necessary changes and the cost.

» What if I do not like any of the tours listed on the site? Can Universal tailor-make a tour for me?
ANS: Yes, you can suggest the place you wish to visit and we will be happy to suggest a program according to your needs. Further you will also have to inform us some other factors like duration, number of people traveling together and choice of hotels you prefer. As soon as we have these details from your end, we will design a tour especially for you and get back immediately. These details serve as outlines for our Travel experts, who are working here, round -the-clock to tailor make a tour for you.

» Is the company really reliable? What is the profile of the company?
ANS: We suggest you check our profile by clicking on the "About us" before you send us a request. Being a Travel Company in UAE, we at Universal have been looking after travelers from the world over since more than 2 years. We are also approved by the Department of Tourism, UAE .

» Is the information provided by Universal reliable?
ANS: All the information given on our website has been thoroughly researched and destinations visited by our travel experts.

» Will the information provided by me to Universal remain confidential?
ANS: Any correspondence exchanged between you and Universal will be kept confidential and not out sourced to any third party under any circumstances. Moreover your profile (Name, Email id, address, Telephone number) will be used only to communicate with you in regards to the services you are buying or availing. At no time will this profile be misused.

» Can I book only the accommodation since I am coming on business?
ANS: If you are only looking at accommodation options and not a full fledged tour or a holiday, then you can just write to us at shubhankar@universal-tourism.com we will provide you with details of the hotels with which we share very special rates.

» Where can I apply for an Visa?
ANS: We provide Visa Services for our clients. We also take care of Visa for people who contact us directly

» What is the currency used in UAE?
ANS: The currency of UAE is the AED (Arab Emirates Dihrams).


» Do you include Travel Insurance?
ANS: Yes we do include travel insurance in our company but we also advise you to arrange travel insurance in your country.

» Are credit cards accepted in UAE?
ANS: Credit cards are widely accepted in UAE, particularly VISA, Master Card, Diners Club and American Express. Credit cards can also be used to get cash advances in AED.